JAM : Jurnal Aplikasi Manajemen
Vol 8, No 4 (2010)

Pengaruh, Modal Sosial, Kualitas Informasi, dan Kompetensi Pemasaran terhadap Kinerja Pemasaran (Studi pada Industri Kecil dan Menengah Garmen di Jawa Timur)

Nurita Andriani (Fakultas Ekonomi Universitas Trunojoyo, Bangkalan. Madura)
Djumilah Zain (Fakultas Ekonomi Universitas Brawijaya, Malang)



Article Info

Publish Date
09 May 2012

Abstract

The study on resource related to the strategy and performance usually focuses on human, financial, and physical capital resources. However, since the resources mentioned above are easily imitated, they rarely put the company in long lasting competitiveness advantage. This promotes a quest to search the most probable resources to be the company competitiveness advantage. The quest results in the unique company resources built inside its social environment called social capital. The social capital built by the company will affect the quality of acquired information used for developing the marketing competence. Studies on marketing competences generally were unspecific. Therefore, based on the research opportunity, this research is to test and prove empirically whether the social capital, information quality, marketing intelligence, and marketing innovation influence the marketing performance. This study also aims to prove whether marketing intelligence and innovation were the dominant factors in marketing performance.. The result of the study showed that commitment is the most important factor in building the social capital. The nurturing of social capital can increase the information quality acquired and the marketing performance. Through the high-grade information quality, the social capital will increase both marketing intelligence and innovation. Marketing intelligence is dominant marketing competence in increasing marketing. Information quality has yet to contribute directly to the marketing performance, however, the marketing intelligence and innovation can support the development of marketing performance.Keywords: Social Capital, Marketing Information Quality, Marketing Intelligence, Marketing Innovation, Marketing Performance.

Copyrights © 2012






Journal Info

Abbrev

jam

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and ...