Jurnal Manajemen Perbankan Keuangan Nitro
Vol. 4 No. 2 (2021): Juli 2021

ANALISIS CUSTOMER ORIENTED TERHADAP KEPUASAN PELANGGAN DEL MANGGO MAKASSAR

Verawaty (Unknown)
Imam Islah (IBK Nitro)
Abigail Jaya Pakkung (IBK Nitro)

Article Info

Publish Date
15 Jul 2021

Abstract

The purpose of this study was to analyze the effect of customer oriented, namely company commitment, fulfillment of needs and response to complains on customer satisfaction at Del Mango Macassar. The results of this study indicate that customer oriented from company commitment, fulfillment of needs and response to complaints at Del Mango Macassar affects customer satisfaction.  

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Journal Info
Jurnal Manajemen Perbankan Keuangan Nitro
Website

Abbrev

JMPKN

Publisher

IBK Nitro

Subject

Economics, Econometrics & Finance

Description

Fokus dan Scopus pada Jurnal ini yaitu: - Manajemen Perbankan - Manajemen Keuangan - Dan Bidang lainnya yang ...