E-Journal of Tourism
Volume 9 Number 1 (March 2022)

The Analysis of Determinant Factors of Customer Preferences on Café as a Culinary Tourism Destination in Malang

Nonny Aji Sunaryo (Universitas Negeri Malang, Indonesia)
Mazarina Devi (Universitas Negeri Malang, Indonesia)
Laili Hidayati (Universitas Negeri Malang, Indonesia)
Zorayda Nabila Denata (Universitas Negeri Malang, Indonesia)
Firlia Wahyu Puspitasari (Universitas Negeri Malang, Indonesia)



Article Info

Publish Date
31 Mar 2022

Abstract

Malang City continues to be optimistic to be one of the cities that makes culinary tourism one of the mainstay trademarks. In culinary tourism, cafes are one of the destinations that tourists usually go to. Currently, the presence of cafes in Malang is growing very rapidly. This study aims to analyze the determinant factors that influence customer preference in choosing a café as a culinary tourism destination, especially in Malang. This research method is quantitative research, the survey was conducted through the distribution of questionnaires, the sample of this research was 120 respondents who were selected purposively. The collected data were analyzed using exploratory factor analysis (EFA) techniques. Base on EFA, founds 5 factors determinant (Marketing mix, Psychology, Personal, Attraction Social and Cultural, Personality) customer preferences on café as a culinary tourism destination in Malang. Based on the results of the study it can be concluded that the factor determinants of customer preferences are related to the selection of cafes as a culinary tourism destination in Malang. The results of this study can be used by tourism stakeholders in Malang City to understand customer preference so that they can develop cafes as destinations of culinary tourism. Keywords: determinant factor, customer preferences, café, culinary tourism

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Journal Info

Abbrev

eot

Publisher

Subject

Arts Humanities

Description

E-Journal of Tourism promotes and enhances research developments in the field of tourism. The journal provides an international platform for debate and dissemination of research findings whilst also facilitating the discussion of new research areas and techniques. E-Journal of Tourism continues to ...