J@TI (TEKNIK INDUSTRI)
Vol 16, No 4 (2021): Edisi Khusus ACISE 2021

THE INFLUENCE OF USING SHOPEEPAY AND SHOPEE PAYLATER FEATURES ON SHOPEE USER PURCHASING DECISIONS DURING THE COVID- 19

Sri Lestari (Universitas Diponegoro)
Naniek Utami Handayani (Universitas Diponegoro)
Manik Mahacandra (Universitas Diponegoro)



Article Info

Publish Date
15 Nov 2021

Abstract

A process of buying and selling products, information and services that is carried out electronically by utilizing a computer network is often known as E-commerce and providing ease of payment, namely by using the ShopeePay and Shopee PayLater features. This study aims to find out which independent variables are variables that can influence purchasing decisions for Shopee users and find out which factors are more dominant in influencing purchasing decisions for Shopee users on the use of Shopeepay and Shopee PayLater features. Moreover, the trend of consumer behavior in the future also can be explored from the Zscore. The research method used is the method of Discriminant Analysis. The data collection technique was carried out by surveying 55 respondents through questionnaires. From the equation formed, consumers' tendency to buy or not to make purchases through Shopee E-Commerce is determined by the Customer Satisfaction variable in the transaction. Furthermore, from the Z value, the group that does not make purchases (0) has a Z value = 0.214, while the group that often makes purchases (1) has a Z = -0.207 value. From the equation formed, consumers' tendency to buy or not to make purchases through Shopee E-Commerce is determined by the Customer Satisfaction variable in the transaction. Moreover, from the Z value, the group that does not make purchases (0) has a Z value = 0.214, while the group that often makes purchases (1) has a Z = -0.207 value. From the equation formed, consumers' tendency to buy or not to make purchases through Shopee E-Commerce is determined by the Customer Satisfaction variable in the transaction. Furthermore, from the Z value, the group that does not make purchases (0) has a Z value = 0.214, while the group that often makes purchases (1) has a Z = -0.207 value.

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Journal Info

Abbrev

jgti

Publisher

Subject

Industrial & Manufacturing Engineering

Description

J@ti Undip: Jurnal Teknik Industri [e-ISSN 2502-1516] merupakan jurnal nasional yang mengangkat tulisan-tulisan penelitian dalam disiplin ilmu teknik industri. Pertama kali terbit sejak tahun 2006 hingga saat ini dengan frekuensi terbit tiga (3) kali dalam setahun. Setiap edisi terbitan berisi 8 ...