JURNAL AKUNTANSI, MANAJEMEN DAN EKONOMI
Vol 23 No 3 (2021): Vol 23, No 3, 2021

Trust in Supervisor for Frontline Employee: Quality of Relationship as Moderator

Siti Nur Azizah (Stie Putra Bangsa)



Article Info

Publish Date
16 Apr 2022

Abstract

Abstract This study investigates the antecedents of a frontline employee’s trust-in-supervisor with relation quality as moderator variable.This research is a causal descriptive study to investigate the relationship between variables. A personally administered survey was conducted to collect data from 100 frontline employees in Kebumen District, Cenral Java, Indonesia. Covariance-based structural equation modeling was applied using PLS3 to explore the proposed relationships. The results show that abusive supervision is negatively related to frontline employee’s trust-in-supervisor, whereas supervisor support and communication quality have significant positive effects on frontline employee’s trust-in-supervisor. Finally, the results show that relationship quality moderates (strengthens) the supportive influence of supervisors on trust in supervisors, but the quality of the relationship does not moderate the effect of abusive supervisors on trust in supervisors

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Journal Info

Abbrev

jame

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Akuntansi, Manajemen dan Ekonomi is bi-annually peer-reviewed journal issued by Faculty of Economics and Business, Universitas Jenderal Soedirman. JAME aims to be the media for publishing empirical issues related to accounting, management, and economics studies. JAME invites manuscripts in ...