Administratio : Jurnal Ilmiah Administrasi Publik dan Pembangunan
Vol 10 No 2 (2019): Administratio : Jurnal Ilmiah Administrasi Publik dan Pembangunan

INOVASI PELAYANAN PERIZINAN MELALUI ONLINE SINGLE SUBMISSION (OSS) STUDI PADA IZIN USAHA DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU (DPMPTSP) KABUPATEN BEKASI: INOVASI PELAYANAN PERIZINAN MELALUI ONLINE SINGLE SUBMISSION (OSS)




Article Info

Publish Date
21 Nov 2019

Abstract

Business licenses, especially in the industrial area, are an obligation for every entrepreneur who has assets in the area. So the focus of this research is on the implementation of licensing services trying to be integrated electronically to the acceleration of business licensing in Bekasi Regency in 2018. Based on the identification results obtained by researchers, OSS is a new government policy that utilizes internet technology. Bekasi Regency DPM-PTSP became the government's pilot project in implementing the Online Single Submission (OSS). Then an in-depth study is needed on how the Bekasi Regency DPM-PTSP will carry out the Online Single Submission (OSS). The research method chosen was a descriptive qualitative approach. This study uses the Edward III theory which measures the success variables of policy implementation with 4 things namely communication, resources, disposition, and bureaucratic structure. Based on the results of the study, licensing services are trying to integrate electronically to the acceleration of business licensing in Bekasi Regency, but the efforts are not yet running optimally, obstacles are still often faced by DPM-PTSP, especially about supporting facilities.

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Journal Info

Abbrev

administratio

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Other

Description

Jurnal Ilmiah Administrasi Publik dan Pembangunan adalah terbitan berkala nasional yang memuat artikel penelitian (research article) di bidang administrasi publik. Jurnal Ilmiah Administrasi Publik dan Pembangunan diharapkan dapat menjadi media untuk menyampaikan temuan dan inovasi ilmiah di bidang ...