MANAGERE : Indonesian Journal of Educational Management
Vol. 4 No. 1 (2022): Januari-April

E-BEKAL AS CASHLESS PAYMENT IN IMPROVING THE QUALITY OF INSTRUCTIONAL SERVICES

Mohammad Alief Hidayatullah (Universitas Nurul Jadid, Probolinggo, East Java)
Sofian Syaiful Rizal (Universitas Nurul Jadid, Probolinggo, East Java)
Widya Anggraini (Universitas Nurul Jadid, Probolinggo, East Java)

Article Info

Publish Date
02 Jul 2022

Abstract

This study analyzes E-Bekal as a cashless payment to improve service quality at the Nurul Jadid Islamic Boarding School. This research uses a qualitative approach with a case study type carried out through observation, interviews, and documentation. Data analysis starts with data presentation, data reduction, and conclusions. The results showed that improving the quality of services through E-Bekal was carried out through providing good facilities, socializing and promoting the system for using E-Bekal, providing E-Bekal cards to students, and providing consulting services, as well as providing cell phones that had an encryption network. With these services, it can help and provide service satisfaction for students.

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Journal Info
MANAGERE : Indonesian Journal of Educational Management
Website

Abbrev

managere

Publisher

Perkumpulan Manajer Pendidikan Islam

Subject

Humanities Languange, Linguistic, Communication & Media Social Sciences Other

Description

MANAGERE : Indonesian Journal of Educational Management is published by Perkumpulan Manajer Pendidikan Islam (PERMAPENDIS). This journal encompasses research articles, original research report, reviews in Islamic education in any fields including: 1) Educational Management, 2) Human Resource ...