Lampuhyang
Vol 13 No 2 (2022)

Analisis Tingkat Kepuasan Layanan Manajemen oleh Tenaga Kependidikan

Wenny Pebrianti (Universitas Tanjungpura)



Article Info

Publish Date
18 Jul 2022

Abstract

This study aims to measure the level of user satisfaction with services is an important factor in developing a service provision system that is responsive to user needs, costs and time, and maximizes service to users. The results of the assessment to 121 respondents who are education personnel, both civil servants and honorariumsshow that the assessment for job satisfaction and infrastructure is dominated by good answers by 43% and very good by 26%. The assessment for the leadership satisfaction aspect is dominated by good answers by 42% and sufficient by 30%. The assessment for the aspect of work atmosphere is dominated by good answers by 45% and very good by 34%. The assessment for the aspect of career development satisfaction above is a good answer of 39% and sufficient by 31% for the aspect of the Rights of Education Personnel dominated by good answers of 38% and sufficient 28%.

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Journal Info

Abbrev

jurnallampuhyang

Publisher

Subject

Other

Description

Jurnal LAMPUHYANG Jurnal Ilmiah Pendidikan, Agama dan Kebudayaan merupakan jurnal ilmiah yang diterbitkan oleh Lembaga Penjamin Mutu STKIP Agama Hindu Amlapura. Jurnal LAMPUHYANG terbit dua kali dalam setahun yaitu bulan Januari dan ...