<![CDATA[Tujuan penelitian menganalisis peranan PT Jasa Raharja (Persero) bagi pengguna jasa penumpang angkutan laut di Kota Makassar. Penelitian ini menggunakan tipe penelitian hukum normatif empiris, Populasi penelitian ini yakni semua pimpinan dan karyawan kantor PT Jasa Raharja (Persero) Kota Makassar Cabang Sulawesi Selatan serta para penumpang angkutan laut Kota Makassar. Hasil penelitian bahwa, peranan PT Jasa Raharja (Persero) bagi pengguna jasa angkutan laut di Kota Makassar yakni berperan dan bertanggung jawabnya dalam upaya memberikan jaminan dan perlindungan terhadap korban/ahli waris korban kecelakaan lalu lintas angkutan laut, baik yang meninggal dunia, luka berat ataupun ringan akan tetap mendapatkan santunan. Dan upaya pemerintah dalam mewujudkan pelayanan terhadap pengguna jasa angkutan laut di Kota Makassar, yakni meningkatkan peran dan bertanggung jawabnya dalam upaya memberikan jaminan dan perlindungan terhadap korban/ahli waris korban kecelakaan lalu lintas angkutan laut, baik yang meninggal dunia, luka berat ataupun ringan akan tetap mendapatkan santunan. The Research objective to analyze The purpose of this research is to analyze the role of PT Jasa Raharja (Persero) for sea transportation passenger service users in Makassar City. This study uses an empirical normative legal research type. The population of this research is all the leaders and employees of the office of PT Jasa Raharja (Persero) Makassar City, South Sulawesi Branch and the Makassar City sea transportation passengers. The results of the study show that the role of PT Jasa Raharja (Persero) for sea transportation service users in Makassar City is to play a role and be responsible in an effort to provide guarantees and protection to victims/heirs of victims of sea transportation traffic accidents, both those who die, are seriously injured or light will still get compensation. And the government's efforts in realizing services to users of sea transportation services in Makassar City, namely increasing their role and responsibility in an effort to provide guarantees and protection for victims/heirs of victims of sea transportation traffic accidents, both those who die, serious or minor injuries will remain. get compensation.]]>
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