STRADA Jurnal Ilmiah Kesehatan
Vol. 10 No. 1 (2021): May

Examining the Implementation of the Android Based Outpatient Online Queuing System

Ni Nyoman Meryadi (Universitas Pendidikan Nasional Denpasar)
Ida Bagus Raka Suardana (Universitas Pendidikan Nasional Denpasar)

Article Info

Publish Date
02 May 2021

Abstract

This study aims to determine the implementation of the android-based online outpatient queuing system at the UPTD Bali Mandara Eye Hospital. To achieve the research objectives, a qualitative method with a phenomenological approach through in-depth interviews was used. The interviews involved 12 informants consisting of two registration staff, eight patients or users of online queues, the Head of the SIMRS Unit, and the Head of the SIMRS Subdivision and Hospital Reporting as well as triangulation. Based on the results of this study, it can be seen that the use of the online queuing system is still not optimal. It is because there are not many patients who know about the system, and they are not interested in using the online queuing system.

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Journal Info
STRADA Jurnal Ilmiah Kesehatan
Website

Abbrev

sjik

Publisher

Institut Ilmu Kesehatan STRADA Indonesia

Subject

Medicine & Pharmacology Nursing Public Health

Description

STRADA : Jurnal Ilmiah Kesehatan (SJIK) is an open access journal (e-journal) which publishes the scientific works for health practitioners and researchers. The focus and scopes of the journal include Nursing, Midwifery, Public Health, Pharmaceutical, Radiology, Hospital Administration. This journal ...