Journal of Accounting and Finance Management (JAFM)
Vol. 1 No. 1 (2020): Journal of Accounting and Finance Management (March-April 2020)

Implementation of Digital Marketing to Increase Satisfaction and Impact on the Image of Banking PT. Bank Central Asia Tbk

Mohamad Arfiman yosep (Indonesian College of Economics Building, Faculty of Economics, Jl. Soekarno-Hatta No.448, Bandung 40266, Indonesia)
Yoyo Sudaryo (Indonesian College of Economics Building, Faculty of Economics, Jl. Soekarno-Hatta No.448, Bandung 40266, Indonesia)
Astrin Kusumawardan (Indonesian College of Economics Building, Faculty of Economics, Jl. Soekarno-Hatta No.448, Bandung 40266, Indonesia)
Nandan Limakrisna (Indonesian College of Economics Building, Faculty of Economics, Jl. Soekarno-Hatta No.448, Bandung 40266, Indonesia)



Article Info

Publish Date
10 Mar 2020

Abstract

The banking industry currently wants to provide the best service to the public because of the many bank expansion that has just sprung up but already offers a lot of banking convenience services. This begins with the application of digital marketing that makes it easy for customers to make transactions. Digital marketing is very easy because transactions can be done only through smartphones or other devices. Some banks have services such as internet banking, mobile banking, SMS banking, and customers can now create new accounts using only their smartphones. This makes digital marketing a new service prima donna in providing services to the public in the banking world in Indonesia. The research method used in this research is descriptive and verification research. A descriptive method is a method in examining the status of a group of people, the status of an object, a set of conditions, a system of thought, or a class of events in the present

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Journal Info

Abbrev

JAFM

Publisher

Subject

Economics, Econometrics & Finance

Description

Journal of Accounting and Finance Management (JAFM) is a peer-reviewed journal published by Dinasti Research, Dinasti Foundation, Indonesia six times a year. JAFM aims to publish articles in the fields of accounting, finance, and management that make a significant contribution to the development of ...