Journal of Indonesian Tourism and Development Studies
Vol. 5 No. 3 (2017)

Private Business’ Roles as Stakeholders in Developing Surabaya as Tourism Destination

Agoes Tinus Lis Indrianto (Universitas Ciputra Surabaya)
Kadir H. Din (School of Tourism, Hospitality and Event Management, College of Law, Government and International Study, Universiti Utara Malaysia)
Basri Rashid (School of Tourism, Hospitality and Event Management, College of Law, Government and International Study, Universiti Utara Malaysia)



Article Info

Publish Date
17 Oct 2017

Abstract

According to UNWTO report, the international tourist arrivals reached 1.2 billion people in 2016. There was 5% growth in the developed countries and 2% growth in the developing countries, including Indonesia. In 2016, Indonesia welcomed 11.52 million international tourists. As the second biggest city in Indonesia, Surabaya has important roles for the country. Receiving around 564,000 international tourists in 2016, Surabaya had changed into a tourism destination. The development began in 2005 when Surabaya Tourism Promotion Board was set up to promote the city tourism. This board consists of private tourism business, such as hotels, restaurants, travel agents and tourist attraction operators. They are working together with other tourism stakeholders in Surabaya. This study aims to reveal the roles of private business in developing Surabaya as tourism destination. The study describes the activities done by private business to develop Surabaya, such as conducting promotional activities, developing products, initiating new programs and joining in international events. Moreover, they are actually helping their own business as well as supporting tourism destination development in Surabaya. This study shows that commitment, consistency, and collaboration among private business as the stakeholders are the keys to develop tourism destination in Surabaya.Keywords: Destination, Development, Private Business, Roles, Surabaya, Tourism.

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Journal Info

Abbrev

jitode

Publisher

Subject

Agriculture, Biological Sciences & Forestry Decision Sciences, Operations Research & Management Environmental Science Social Sciences

Description

Journal of Indonesian Tourism and Studies is an interdisciplinary journal to assess the development of tourism. This journal also examines the phenomenon of unique interrelation about tourism activities, community development, and environmental sustainability, with the aim to find an alternative ...