Journal of International Conference Proceedings
Vol 4, No 3 (2021): 2021 WIMAYA International Conference of Economics and Business

Exploring Design and Security Perception on Digital Payment Adoption Among the Z Generation in Indonesia

Aldilla Iradianty (Telkom University)



Article Info

Publish Date
20 Dec 2021

Abstract

The adoption of digital payments in Indonesia during the COVID-19 pandemic increased, this study will discuss the factors that influence the Z generation in the intention to use digital payment applications and effect from design and security beside TAM 3 model, because this generation is close to the digital world, through this research, we will know using SEM-PLS software with the number of respondents is 138 Z generation spread throughout Indonesia. It was found the direct influence of design and security on perceived ease of use and perceived usefulness has an effect, while other direct effects are not significant (perceived ease of use, perceived usefulness, security on customer intention to use, and perceived ease of use on perceived usefulness). So, the digital payment application development company can develop more related to the design factor and the security level so that the Z generation can use digital payment applications more often.

Copyrights © 2021






Journal Info

Abbrev

JICP

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media

Description

JICP is proceedings series that aims to publish proceedings from conferences, in the fields of economics, business, and management research. All proceedings in this website are open access, which means the published articles are permanently free to read, download, copy, and distribute. The online ...