Eksis: Jurnal Ilmiah Ekonomi dan Bisnis
Vol 13, No 2 (2022): November

Pengaruh Kualitas Pelayanan dan Harga terhadap Keputusan Konsumen pada Axel Barbershop

Nyayu Fadilah Fabiany (sekolah tinggi ilmu ekonomi jambi)
Erny Melina (Sekolah Tinggi Ilmu Ekonomi Jambi)



Article Info

Publish Date
01 Dec 2022

Abstract

This research was conducted using quantitative data analysis techniques. The number of samples in this study was 100 consumers of Axel Barbershop who were taken by purposive sampling. Data collection in this study was carried out using a questionnaire, and data processing was carried out using SPSS V 20 software. This can be seen from the results of the t-test and f-test scores. The results of the t-test values in this study are service quality (2.274), price (7.373), both of which t-count results are greater than the t-table value (1.660). For the results of the f-test value in this study, namely (86.849), which result is greater than the f-table value (3.09). The coefficient of determination (R2) in this study has a value of 0.633, which means that service quality and price have an influence of 63.3% on consumer decisions, and the remaining 36.7% is influenced by other variables not examined in this study.

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Journal Info

Abbrev

EKSIS

Publisher

Subject

Economics, Econometrics & Finance

Description

Eksis: Jurnal Ilmiah Ekonomi dan Bisnis merupakan jurnal ilmiah yang mempublikasikan hasil penelitian maupun review dibidang ekonomi, manajemen, bisnis, akuntansi, ekonomi syariah dan ekonomi islam. Jurnal ini terbit dua kali dalam setahun yaitu pada bulan Mei dan ...