Jurnal Inovasi Penelitian
Vol 3 No 6: Nopember 2022

SENTIMENT ANALYSIS ON OAKWOOD RESIDENCE CIKARANG HOTEL REVIEWS ON TRIPADVISOR WEBSITE USING K-NEAREST NEIGHBOR ALGORITHM

Rizki Nurul Nugraha (Universitas Nasional Jakarta)
Eviana Tarigan (Universitas Nasional Jakarta)
Yuni Trisnawati (Universitas Nasional Jakarta)

Article Info

Publish Date
02 Nov 2022

Abstract

Tripadvisor is used not only as a platform to find and book hotels but also as a comparison material before buying, reviews written for a hotel will greatly influence the decisions of potential guests. One of the hotels that received the majority of Excellent ratings is Oakwood Residence Cikarang. This research has several stages, the first is called the Preprocessing stage. The second stage is to use the TF-IDF method, namely to do word weighting, the last stage is to classify the data using the K-Nearest Neighbor method. The test results related to sentiment analysis at Oakwood Residence Cikarang with the K-NN algorithm get an average accuracy of k = 3 of 90%.

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Journal Info
Jurnal Inovasi Penelitian
Website

Abbrev

JIP

Publisher

Sekolah Tinggi Pariwisata Mataram

Subject

Agriculture, Biological Sciences & Forestry Humanities Education Social Sciences

Description

"JIP” for JURNAL INOVASI PENELITIAN, published by Sekolah Tinggi Pariwisata Mataram. Published in two formats, print and online, ISSN: 2722-9475 and the online version of ISSN 2722-9467, both of which are published every month. The scope of the journal studies broadly includes: 1. Culture (a ...