Jurnal DISPROTEK
Vol 14, No 1 (2023)

THE EFFECT OF TOTAL QUALITY MANAGEMENT (TQM) ELEMENTS IMPLEMENTATION ON EMPLOYEE PERFORMANCE AT PT POMI PAITON

Yunita Primasanti (Universitas Sahid Surakarta)
Noor Nailie Azzat (Program Studi Teknik Industri
Fakultas Sains dan Teknologi
Universitas Islam Nahdlatul Ulama Jepara)

Bekti Yunanto (Program Studi Teknik Industri
Fakultas Sains, Teknologi, Kesehatan
Universitas Sahid Surakarta)

Christian Bionley Santoso (Program Studi Teknik Industri
Fakultas Sains, Teknologi, Kesehatan
Universitas Sahid Surakarta)



Article Info

Publish Date
13 Jan 2023

Abstract

Total Quality Management (TQM) is one of the tools used by business people in improving the progress of a company. The company uses Total Quality Management (TQM) because it has proven to be a big concern for managers in improving company performance. This study aims to determine the effect of Total Quality Management (TQM) on Employee Performance at PT POMI Paiton through three Total Quality Management (TQM) elements, namely teamwork; education and training; and employee engagement and empowerment. This type of research is quantitative with the research method used is associative. The source of this research data is an employee of PT POMI Paiton with a total sample of 86 respondents. Furthermore, the data collection method used is a questionnaire. Then, data processing techniques, namely validity and reliability tests, and data analysis techniques, namely multiple regression and hypothesis testing. The results of this study show that: 1) Simultaneously, the Total Quality Management (TQM) elements, namely teamwork; education and training; and employee involvement and empowerment affect employee performance at PT POMI Paiton. 2) Partially, the teamwork variable, education and training variable, have no positive and significant effect on employee performance; while employee engagement and empowerment variable have a positive and significant effect on employee performance. The regression results that have been carried out show the value of the coefficient of determination (R2) of 41.8%. This indicates that the large percentage of the three elements of the eleven elements of the Total Quality Management (TQM) can explain employee performance, while 58.2% is explained by other variables. The results of this study can provide information or as a signal to the company in improving the performance of company employees.

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Journal Info

Abbrev

JDPT

Publisher

Subject

Civil Engineering, Building, Construction & Architecture Computer Science & IT Electrical & Electronics Engineering Industrial & Manufacturing Engineering Other

Description

Jurnal DISPROTEK e-ISSN 2548-4168 p-ISSN 2088-6500 Jurnal di publikasikan oleh Fakultas Sains dan Teknologi, Universitas Islam Nahdlatul Ulama Cakupan isi jurnal DISPROTEK dalam bidang teknik adalah : teknik elektro, teknik sipil, teknik industri; dalam bidang ilmu komputer adalah : teknik ...