Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi)
Vol 7 No 1 (2023): JANUARY-MARCH 2023

Perancangan UI/UX untuk Aplikasi Bank Jago menggunakan Metode User Centered Design

Calvin Ravelino (Universitas Kristen Satya Wacana)
Yeremia Alfa Susetyo (Universitas Kristen Satya Wacana)



Article Info

Publish Date
01 Jan 2023

Abstract

In this era, insurance is an important instrument in processing financial plans considering that financial risks can occur regardless of place and time. However, in its implementation, insurance does not attract the attention and interest of the Indonesian people. Seeing this phenomenon, using the User Centered Design (UCD) method, this study aims to create a prototype of insurance features on the Bank Jago mobile application. This application implements usability principles such as learnability, memorability and satisfaction in introducing the importance of insurance for the community. Based on the method that has been used, this research produces a prototype of Bank Jago's insurance application that implements the usability principle. In this study, a prototype was produced that received a positive response from the community in terms of 65% learnability, 50% memorability, 70% satisfaction and 55% efficiency.

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Journal Info

Abbrev

jtik

Publisher

Subject

Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management

Description

Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi), e-ISSN: 2580-1643 is a free and open-access journal published by the Research Division, KITA Institute, Indonesia. JTIK Journal provides media to publish scientific articles from scholars and experts around the world related to Hardware ...