Journal of Islamic Management
Vol. 3 No. 1 (2023): January

Kepuasan Layanan Dalam Perspektif Islam (Studi Empiris pada Usaha Cuci Mobil Tasmin Mojokerto)

M. Adi Trisna Wahyudi (Universitas Hasyim Asy'ari Tebuireng)
Nadia Armadani (Universitas Hasyim Asyari Tebuireng)

Article Info

Publish Date
31 Jan 2023

Abstract

This study aims to illustrate how service satisfaction is an Islamic perspective on car wash businesses. Researchers collect data by means of interviews and documentation. The subject of this study was Mr. Tasmin's car wash business in Mojokerto The data analysis technique used was to use the concept of Miles and Huberman. The research findings produced by researchers are that customers feel comfortable if the price set is more affordable and the employee's attitude or actions to the customer seem good.

Copyrights © 2023




Citation Download
RIS
EndNote, Reference Manager, ProCite
BibTex
Latex, Jabref
Original Source
Download Original
Google Scholar
Check in Google Scholar
Journal Info
Journal of Islamic Management
Website

Abbrev

JIM

Publisher

Universitas Islam Negeri Sunan Ampel

Subject

Decision Sciences, Operations Research & Management

Description

Journal of Islamic Management is an open access and peer-reviewed journal published by the Department of Da’wah Management, Faculty of Da’wah and Communication, Sunan Ampel State Islamic University (UIN) Surabaya. Our main goal is to disseminate current and original articles from researchers and ...