Quantitative Economics and Management Studies
Vol. 4 No. 2 (2023)

The Loyalty Role in Mediating Workload and Compensation for the Employee Performance at PT Pelindo IV (Persero) Cabang Terminal Petikemas Bitung

Miryam Theofilia Kolibu (Faculty of Economics and Business, Universitas Kristen Satya Wacana, Jl. Diponegoro, Salatiga, 50711, Indonesia)
Yustina Erti Pravitasmara Dewi (Faculty of Economics and Business, Universitas Kristen Satya Wacana, Jl. Diponegoro, Salatiga, 50711, Indonesia)



Article Info

Publish Date
17 Feb 2023

Abstract

This study aims to analyze the role of loyalty in mediating workload and compensation for Employee Performance at PT Pelindo IV (Persero) Cabang Terminal Petikemas Bitung. This study employed a quantitative approach. Respondents involved 170 employees of PT Pelindo IV (Persero) Cabang Terminal Petikemas Bitung. Data analysis used SmartPLS software. The research results show that three variables of workload, compensation and loyalty have provided significant influences. Workload has significant influences towards employee performance, loyalty, and employee performance through loyalty facilities at PT Pelindo IV (Persero) Cabang Terminal Petikemas Bitung. Then, there are significant influences of compensation towards employee performance, loyalty, and employee performance through loyalty at PT Pelindo IV (Persero) Cabang Terminal Petikemas Bitung.

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Journal Info

Abbrev

qems

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Mathematics

Description

Journal of Quantitative Economics and Management Studies (QEMS) is an international peer-reviewed open-access journal dedicated to interchange for the results of high-quality research in all aspects of economics, management, business, finance, marketing, accounting. The journal publishes ...