JURNAL MANAJEMEN
Vol 7 No 3 (2022): JPIM (JURNAL PENELITIAN ILMU MANAJEMEN)

The Effect of After Sales Service on Online Shop Consumer Satisfaction (Survey of Tokopedia and Shopee Consumers at Kadiri University)

Nonni Yap (universitas kadiri)
Afif Nur Rahmadi (universitas kadiri)
M Dian Ruhamak (universitas kadiri)
Risma Gesang Ayu (universitas kediri)
Anindhitya Sofi M (Universitas Kediri)
Oktaviani Wahyu Prihardini (universitas kediri)

Article Info

Publish Date
05 Oct 2022

Abstract

Keywords : Online shop, strategy, platform, turnover, market

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Journal Info
JURNAL MANAJEMEN
Website

Abbrev

jpim

Publisher

Universitas Islam Lamongan

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

MANAJEMEN mencakup: 1. Manajemen Pemasaran 2. Manajemen Strategic 3. Manajemen Sumber Daya Manusia 4. Manajemen Produksi 5. Manajemen Keuangan ...