JINAV: Journal of Information and Visualization
Vol. 4 No. 1 (2023)

Decision Making System for Visitor Satisfaction of Labuhanbatu Library Using K-Means Method

Martiwi Sitorus (Universitas Labuhanbatu)
Masrizal Masrizal (Universitas Labuhanbatu)
Rahma Muti’ah (Universitas Labuhanbatu)

Article Info

Publish Date
27 Feb 2023

Abstract

The K-Means research technique is used in this study. By using Satisfaction Variables and visits to college libraries, this research was conducted at the Labuhanbatu library. Researchers used a sample of 35 visitors for this study, which were tested using the Rapidminer data processing application. Where the results of this study showed the results of 18 people were satisfied and 17 people were neutral. Where it is stated that most visitors are satisfied with library services.

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Journal Info
JINAV: Journal of Information and Visualization
Website

Abbrev

jinav

Publisher

PT. Mattawang Mediatama Solution

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Engineering Library & Information Science Mathematics

Description

JINAV: Journal of Information and Visualization is an international peer-reviewed open-access journal dedicated to interchange for the results of high-quality research in all aspects of information science and technology, data, knowledge, communication, and their visualization. The journal publishes ...