Contagion: Scientific Periodical Journal of Public Health and Coastal Health
Vol 5, No 1 (2023): CONTAGION

Patient Perceptions of Electronic Medical Record Use by Doctors in GMC Health Center Clinic

Ismil Khairi Lubis (Faculty of Public Health, Universitas Sumatera Utara)
Annisa Maulida Ningtyas (Vocational College, Universitas Gadjah Mada)
Nurfillaeli Nurfillaeli (Health Information Management Study Program, Vocational College, Universitas Gadjah Mada)

Article Info

Publish Date
26 Mar 2023


Effective communication between doctor and patient is needed to obtain optimal results for patient recovery. The GMC Health Center clinic applies Electronic Medical Records (EMR) to support comprehensive health services. EMR has a positive impact on doctors but is not so felt by patients. This study aims to analyze patient perceptions of EMR use by doctors in GMC Health Center Clinic. This research is an analytic survey with a cross-sectional design. Sampling by accidental sampling with a total of 91 patients. Research variables include patient perceptions of the use of EMR by doctors and patient satisfaction. Data analysis was carried out in univariate and bivariate with the Pearson Product-Moment correlation test using SPSS Software.   The results showed that patients who were satisfied with the use of EMR by doctors mostly had a positive perception of EMR (76.6%). Pearson Product-Moment correlation test showed that there was a significant relationship between patients' perceptions of the use of EMR with patient satisfaction (p-value<α=0.05; r=0.689). The perception of the EMR communication function has a greater correlation with patient satisfaction (72%) than the perception of the clinical function of EMR (48.2%). The conclusion is patients have a positive perception of the use of EMR by doctors and also proven by the high level of patient satisfaction. Doctors should continue to improve communication and focus on patients when using EMR. Keyword:   Electronic Medical Records, Patient, Perception ,

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Health Professions Public Health


Contagion: Scientific Periodical Journal of Public Health and Coastal Health, A Scientific Periodic Journal of Public Health published by the Public health Study Program of The Faculty of Public Health UINSU Medan. This Journal prioritiez the collaboration of lecturers and students with scope of the ...