E-JRM
E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 01

Pengaruh Online Customer Review, Customer Rating Dan Harga Terhadap Minat Beli Konsumen Di Tokopedia

Ainur Rasyid (Universitas Islam Malang)
Muhammad Ridwan Basalamah (Universitas Islam Malang)
Budi Wahono (Universitas Islam Malang)



Article Info

Publish Date
03 Feb 2023

Abstract

Abstract This study aims to determine the extent to which Online Customer Reviews, Customer Ratings, and Prices influence the Buying Interest of Tokopedia consumers. The population in this study were 565 students of the Faculty of Economics and Business at the Islamic University of Malang and the sample used in this study used the slovin approach so that a sample of 85 was obtained. The test was carried out using IBM SPSS version 25. The results obtained were online Customer Reviews, Customer Ratings and Prices had a positive effect and simultaneously significant to buying interest in Tokopedia. Meanwhile, partially Online Customer Reviews have a positive and significant effect on purchase intention at Tokopedia, Customer Ratings have a positive and significant effect on purchase intention at Tokopedia, Prices have a positive and significant effect on purchase intention at Tokopedia. Keywords: Purchase intentio, Online Customer Review, rating and Price.

Copyrights © 2023






Journal Info

Abbrev

jrm

Publisher

Subject

Economics, Econometrics & Finance

Description

E-JRM : Elektronik Jurnal Riset Manajemen merupakan salah satu jurnal publikasi ilmiah yang diterbitkan oleh Fakultas Ekonomi Dan Bisnis , Universitas Islam Malang dengan nomor ISSN 2302-6200 yang memiliki fokus keilmuan pada bidang Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sumber Daya ...