Sinergi
Vol 27, No 2 (2023)

Identification of operational risk of embedded Subscriber Identity Module (SIM) technology based on ISO 31000: Systematic Literature Review

Dian Elok Pertiwi (Department of Industrial Engineering, Faculty of Engineering, Universitas Mercu Buana)
Lien Herliani Kusumah (Department of Industrial Engineering, Faculty of Engineering, Universitas Mercu Buana)



Article Info

Publish Date
14 Apr 2023

Abstract

In the current digital era, telecommunications industry technology is growing rapidly, impacting the demands for innovation in the telecommunications operator business. One of them is the change in the size of the Subscriber Identity Module (SIM) card model, which is getting smaller, and the use of embedded SIM (eSIM) technology on smartphones. This study aims to identify operational risk factors from the change in SIM card technology to eSIM. The research method used is the Systematic Literature Review (SLR) method. This study documents and reviews scientific journal papers from scientific databases published from 2015 to 2022 on risk management in the information technology field, following this research's objectives. The results obtained from this study showed that there were 43 journals studied, of which four had the theme of technology-embedded subscriber identity module (eSIM), and 13 discussed risk operations technology

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Journal Info

Abbrev

sinergi

Publisher

Subject

Civil Engineering, Building, Construction & Architecture Control & Systems Engineering Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering

Description

SINERGI is a peer-reviewed international journal published three times a year in February, June, and October. The journal is published by Faculty of Engineering, Universitas Mercu Buana. Each publication contains articles comprising high quality theoretical and empirical original research papers, ...