Jurnal Mahasiswa Entrepreneur
Vol 1 No 5 (2022): JUNI 2022

PENGARUH FASILITAS DAN CITRA MEREK TERHADAP KEPUTUSAN PEMBELIAN DI TOKO SEMBAKO BAROKAH MLANDINGAN DENGAN KEPUASAN KONSUMEN SEBAGAI VARIABEL INTERVENING

Fahrurrozi Oktavian Setia Budi (Universitas Abdurachman Saleh Situbondo)
Siti Soeliha (Universitas Abdurachman Saleh Situbondo)
Lusiana Tulhusnah (Universitas Abdurachman Saleh Situbondo)



Article Info

Publish Date
30 Jun 2022

Abstract

The purpose of the study was to determine the effect of facilities and brandimage on purchasing decisions at the Barokah Mlandingan Grocery Store withConsumer Satisfaction as an Intervening Variable. The sampling technique usedin this study was simple random sampling with the Slovin formula with a tolerableerror rate of 10% as many as 95 people. Data analysis and hypothesis testing inthis study used the Structural Equation Model - Partial Least Square (PLS-SEM)The results of the direct influence hypothesis test using the Smart PLS 3.0application, indicate that facilities have a positive and significant effect onconsumer satisfaction, brand image has a positive and significant effect onconsumer satisfaction, facilities have a positive and significant effect onpurchasing decisions, brand image has a negative and insignificant effect ondecisions purchase, consumer satisfaction has a positive and significant effect onpurchasing decisions, facilities have a positive but not significant effect onpurchasing decisions through consumer satisfaction, brand image has a positiveand significant effect on purchasing decisions through consumer satisfaction.

Copyrights © 2022






Journal Info

Abbrev

jme

Publisher

Subject

Economics, Econometrics & Finance Electrical & Electronics Engineering Social Sciences

Description

Jurnal Mahasiswa Entrepreneurship (JME) Fakultas Ekonomi dan Bisnis Universitas Abdurachman Saleh Situbondo adalah jurnal yang ditulis oleh mahasiswa FEB UNARS sebagai jembatan antara ilmu dan praktek manajemen. JME mempublikasikan artikel baik berupa telaah pustaka maupun hasil penelitian empiris. ...