Jurnal Ilmiah Wahana Pendidikan
Vol 9 No 9 (2023): Jurnal Ilmiah Wahana Pendidikan

Analisis Penyelesaian Sengketa Perlindungan Konsumen Diluar Pengadilan Menurut Undang-undang Nomor 8 Tahun 1999

Taffana Agyarossa (Unknown)
Rani Apriani (Unknown)



Article Info

Publish Date
20 May 2023

Abstract

The existence of a trade carried out by business actors which often causes consumers to be harmed which leads to a dispute between consumers and business actors. By going through the consumer dispute resolution process outside the court, the settlement process will be easier. With the enactment of the Republic of Indonesia Law Number 8 of 1999 concerning Consumer Protection, it is hoped that the Indonesian people can understand and be aware of the rights and obligations of business actors in order to be responsible. The type of research used in writing this journal is by using normative legal research methods. There are 3 ways for the Consumer Dispute Settlement process which is carried out outside the court, namely: Conciliation, Mediation and Arbitration.

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Journal Info

Abbrev

JIWP

Publisher

Subject

Religion Education Social Sciences Other

Description

Jurnal Ilmiah Wahana Pendidikan (JIWP) Diterbitkan sebagai upaya untuk mempublikasikan hasil-hasil penelitian dan temuan di bidang pendidikan . Jurnal ini terbit 4 bulanan, yaitu bulan April, Agustus dan Desember. *Ruang Lingkup* Memuat hal kajian, analisis, dan penelitian tentang perancangan, ...