INFORMATIKA
Vol 3 No 1 (2023): Mei : JURNAL INFORMATIKA DAN MULTIMEDIA

Analisis dan Implementasi Knowledge Management System pada Bagian Administrasi PT HASIL KARYA TAMBANG Menggunakan Metode KMSLC DAN Analisis PIECES

Nur Rokhman (Universitas STEKOM)
Edy Siswanto (Universitas Sains dan Teknologi Komputer)
Nur Chakiki Ramadiansyah (Universitas Sains dan Teknologi Komputer)

Article Info

Publish Date
19 May 2023

Abstract

The problem that often occurs at PT.Hasil Karya Tambang, especially in the administration section, is the availability of information in each branch office that is not qualified in solving problems that are often raised by customers so that it takes longer to handle them. With the Knowledge Management System, all problems in the field of information availability for administration can be overcome, where later the Knowledge Management System will be Web-oriented, which can be accessed easily, and can quickly provide solutions for customers who make complaints at various branch office of PT Karya Karya Tambang. And with this Knowledge Management System, the company can better analyze what problems are most often experienced and can fix them.

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Journal Info
INFORMATIKA
Website

Abbrev

JTIM

Publisher

Politeknik Pratama Purwokerto

Subject

Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering Mechanical Engineering

Description

Jurnal Teknik Informatika dan Multimedia adalah jurnal ilmiah peer review yang diterbitkan oleh Politeknik Pratama Kendal. Jurnal Teknik Informatika dan Multimedia terbit dalam dua edisi dalam setahun yaitu edisi Mei dan Oktober. Kontributor Jurnal Teknik Informatika dan Multimedia berasal dari ...