ELIGIBLE : Journal of Social Sciences
Vol. 2 No. 1 (2023): ELIGIBLE : Journal of Social Sciences

Strategies to Increase Customer Interest by Implementing Digital Marketing at Hello Friends Coffee Shop in South Jakarta

Elfa Setiawan (Institut Ilmu Sosial dan Manajemen STIAMI)
Elizabeth Monica Frara (Institut Ilmu Sosial dan Manajemen STIAMI)



Article Info

Publish Date
14 Feb 2023

Abstract

This research was conducted to discover the development of customer interest through social media and find solutions to the obstacles faced. The focus of this research is related to the emergence of a "new culture" originating from an outside culture with a background in cafes or coffee shops and then influencing people's lifestyle which results in the emergence of many coffee shops. This creates competitions which requires these coffee shops to have a good marketing strategy correctly and effectively to increase customer interest. The data was collected from observation and conducting interviews with informants. Based on the results, it is concluded that the strategy of attracting customers through digital marketing has been going well. Digital marketing using social media and other media that are still included in digital marketing can also make it easier for customers and prospective customers interested in using or buying business products. It is also essential to find out the potential information customers need.

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Journal Info

Abbrev

eligible

Publisher

Subject

Humanities Social Sciences Other

Description

Lembaga Layanan Pendidikan Tinggi (LLDIKTI) is a work unit under the Directorate General of Higher Education, Ministry of Education, Culture, Research and Technology of the Republic of Indonesia which has the task of facilitating the improvement of the quality of higher education in its working ...