Jurnal Bangun Manajemen
Vol. 2 No. 1: Mei 2023

ETIKA PROFESI PARIWISATA DALAM KESADARAN DISABILITAS: PELAYANAN TULI MELAYANI PENGUNJUNG DI KAFE

Roos Vernandell Deradhy (Universitas Pelita Harapan)
Karen Fedora Fong (Universitas Pelita Harapan)
Febryola Indra (Universitas Pelita Harapan)



Article Info

Publish Date
26 Jun 2023

Abstract

Café is one of the places that served food and beverages with the relaxed atmosphere. Usually, it being served with an ordinary people. But there is one unique thing and rarely being known by the society, is that the people with disability who actually served the visitors in the café and they are the deaf people. It is not infrequently people come where the deaf people who served them, with the purpose they are fulfilling the concept of the café. But from the sides of deaf people, they need to get the job that more suitable, one of the is the café that have inclusions, in order to spread to people that deaf friends have rights to work according to their abilities. Not only that, the services also need the professional ethics to the public, as their obligation in the world of tourism. The method that used is qualitative method that named is ethnography, which is do interview and observation in one of deaf cafe.

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Journal Info

Abbrev

jbm

Publisher

Subject

Economics, Econometrics & Finance Other

Description

Jurnal Manajemen is intended to be the journal for publishing articles reporting the results of management research. E-ISSN: 2830-1862 and SK: 0005.28301862/K.4/SK.ISSN/2022.06. Jurnal Manajemen invites manuscripts in the various topics include, but are not limited to: Finance and Banking ...