Paulus Journal of Accounting (PJA)
Vol 4 No 2 (2023): Paulus Journal of Accounting (PJA)

THE EFFECT OF WORKLOAD ON BANK EMPLOYEE PERFORMANCE IN MAKASSAR CITY

Faisal Tasbih (Universitas Hasanuddin)
Yunus Amar (Universitas Hasanuddin)
Nurdjanah Hamid (Universitas Hasanuddin)



Article Info

Publish Date
30 Jun 2023

Abstract

The banking sector is currently required to play an active role in efforts to increase economic growth and improve people's lives. Human resource management must always be considered because it functions efficiently, effectively and productively to achieve company goals. One of the most crucial assets of a bank is employee performance. Consequently, human resources are required to always be able to develop themselves proactively in producing good performance. One of the causes of the poor performance produced by employees is the high workload that must be borne. This is due to a mismatch between the employees themselves and the work they are doing resulting in excessive workload. This study aims to analyze the effect of workload on the performance of bank employees. The research method uses a cross-sectional study design. The research began in May 2023 at a bank in Makassar City. The number of samples used were 106 employees who were taken using the total sampling technique. The collection of employee workload data and employee performance data was measured using a questionnaire with a Likert scale which was filled in directly by the respondents. Data were analyzed using the Chi-Square test. Chi-Square test results show that the workload variable is significantly related to employee performance (p<0.05). The company (bank) must pay serious attention to the workload given to employees.

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Journal Info

Abbrev

pja

Publisher

Subject

Economics, Econometrics & Finance

Description

Paulus Journal of Accounting berfungsi sebagai media informasi dan pertukaran artikel ilmiah antara staf pengajar, alumni, mahasiswa, praktisi dan pengamat sains di bidang akuntansi dan bisnis . Editor PJA menerima artikel ilmiah tentang penelitian empiris dan studi teoritis yang berkaitan dengan ...