Jurnal Kebijakan dan Administrasi Publik
2004: JKAP VOLUME 8 NOMOR 1, TAHUN 2004

Telaah Kritis Pelayanan Umum di Perkotaan

Ratminto, Ratminto ( Magister Ilmu Pemerintahan)

Article Info

Publish Date
15 Dec 2015

Abstract

This article discusses about various important aspects of public services, particularly in the urban areas. The author critically analyses the quality of public services provided by municipality government from various aspects. On the basis of his analysis, the author argues that accountability, responsibility, accessibility and efficieng are among other important indicators which should be applied to measure the qual0ty of public services.

Copyrights © 2004




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Journal Info
Jurnal Kebijakan dan Administrasi Publik
Website

Abbrev

JKAP

Publisher

Universitas Gadjah Mada

Subject

Decision Sciences, Operations Research & Management Education Public Health Social Sciences

Description

JKAP (Jurnal Kebijakan dan Administrasi Publikasi), dengan nomor p-ISSN: 0852-9213, e-ISSN: 2477-4693, adalah jurnal multidisiplin berskala nasional yang mencakup berbagai pokok persoalan dalam kajian ilmu-ilmu administrasi publik. Secara khusus JKAP menaruh perhatian pada pokok-pokok persoalan ...