MABUSS: Journal of Management, Business and Social Sciences
Vol. 1 No. 1 (2023): January

STRATEGY TO CONVALESCE CUSTOMER SATISFACTION FOR SELLING HYDROPONIC VEGETABLE DURING THE PANDEMIC OF COVID-19

Rivan Sutrisno (Politeknik Negeri Bandung)
Gundur Leo (Politeknik Negeri Bandung)



Article Info

Publish Date
25 May 2023

Abstract

This study aims to find out whether there is an influence of the marketing mix 4P's on Halethponic.id customer satisfaction. The population in this study are customers from Halethponic.id and there are 50 people as samples. The method used is the Multiple Linear Regression analysis method with a descriptive quantitative approach. Based on the results of the study it is known that the marketing mix 4P's (price, product, place, promotion) simultaneously has a positive and significant influence on customer satisfaction. The suggestions obtained from this study are that Halethponic.id can maintain a stable marketing mix that is good for customers, create a characteristic, pay attention to prices, promote products through advertisements, consider places and improve services so that they can maintain customer satisfaction.

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Journal Info

Abbrev

mabuss

Publisher

Subject

Economics, Econometrics & Finance

Description

Journal of Management, Business, and Social Sciences is intended to be the journal for publishing articles reporting the results of research on business. Journal of Management, Business and Social Sciences invites manuscripts in the areas: Marketing Management, Finance Management, Strategic ...