Indonesian Journal of Business Analytics (IJBA)
Vol. 3 No. 4 (2023): August 2023

Behavioural Insights Into Cybersecurity Practices Among Digital Banking Consumers in South Africa

Ntswaki Petunia Matlala (University of Western Cape)

Article Info

Publish Date
05 Sep 2023

Abstract

Digital banking is linked with several cybersecurity threats, such as the risk of hackers. Against this background, this study aims to explore behavioural insights into cybersecurity practices among digital banking consumers in South Africa. The researcher gathered data from 338 South African banking consumers. A structured questionnaire was used to survey these consumers, and the obtained data were analysed using structural equation modelling (SEM). The results revealed that subjective norms, self-efficacy, and attitude significantly influence the cybersecurity intention behaviour of digital banking consumers. The implications of the study's findings need to be more readily generalisable due to the sociocultural differences across different provinces and populations. Future research should include a more diverse sample to validate these findings further.

Copyrights © 2023




Citation Download
RIS
EndNote, Reference Manager, ProCite
BibTex
Latex, Jabref
Original Source
Download Original
Google Scholar
Check in Google Scholar
Journal Info
Indonesian Journal of Business Analytics (IJBA)
Website

Abbrev

ijba

Publisher

PT FORMOSA CENDEKIA GLOBAL

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Indonesian Journal of Business Analytics (IJBA) is a peer-reviewed journal providing a space for both practitioners and academics for disseminating research results that work in Business Analytics and related fields. IJBA provides an outlet for the increasing flow of interdisciplinary research ...