Jurnal Mahasiswa Entrepreneur
Vol 2 No 7 (2023): JULI 2023

PENGARUH HARGA DAN KUALITAS PRODUK TERHADAP KEPUASAN KONSUMEN MELALUI KEPUTUSAN PEMBELIAN SEBAGAI VARIABEL INTERVENING PADA PRODUK AIR MINERAL MEREK KN DI SITUBONDO

Putra, Fely Eka Yuda Hasan (Unknown)
Hamdun, Edy Kusnadi (Unknown)
Subaida, Ida (Unknown)



Article Info

Publish Date
22 Sep 2023

Abstract

Marketing significantly influences consumer purchases of the products or services offered for marketing success, both in product and service marketing. This study aimed to analyze and test the effect of price, product quality, purchasing decisions and consumer satisfaction. The population in the study was KN brand water products in Situbondo. The sampling technique was determined by purposive sampling. This study's data analysis and hypothesis testing used Partial Least Square-Structural Equation Modeling (PLS-SEM). The results of testing the direct effect hypothesis using the Smart PLS 3.0 application show that price has a significant positive effect on Purchasing Decisions, Product Quality has a significant positive effect on Purchasing Decisions, Price has a positive but insignificant effect on Customer Satisfaction, Product quality has a positive but insignificant effect on Customer satisfaction, Decision has a significant positive effect on Customer satisfaction. The results of testing the hypothesis of indirect influence show that the variable price on customer satisfaction through purchasing decisions has a significant positive effect, and product quality on customer satisfaction through purchasing decisions has a significant positive effect.

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Journal Info

Abbrev

jme

Publisher

Subject

Economics, Econometrics & Finance Electrical & Electronics Engineering Social Sciences

Description

Jurnal Mahasiswa Entrepreneurship (JME) Fakultas Ekonomi dan Bisnis Universitas Abdurachman Saleh Situbondo adalah jurnal yang ditulis oleh mahasiswa FEB UNARS sebagai jembatan antara ilmu dan praktek manajemen. JME mempublikasikan artikel baik berupa telaah pustaka maupun hasil penelitian empiris. ...