Journal of System and Computer Engineering
Vol 4 No 2 (2023): JSCE: Juli 2023

Sistem Monitoring Status Meja Pada Restoran Berbasis Internet of Things (IOT)

Mardewi Mardewi (STMIK Kreatindo Manokwari, Indonesia)
Imran Iskandar (Universitas Pancasakti Makassar, Indonesia)
Sofyan Sofyan (STMIK Kreatindo Manokwari)
Supriyadi La Wungo (STMIK Kreatindo Manokwari, Indonesia)
Firman Aziz (Universitas Pancasakti Makassar, Indonesia)



Article Info

Publish Date
24 Jul 2023

Abstract

The condition of a busy restaurant sometimes makes it difficult for waiters to monitor and provide satisfactory service to customers. Customers must wave when they want to call waiters but feel ignored or not seen and will feel uncomfortable with the atmosphere and calm in the dining room. An Internet of Things (IOT) based desk status monitoring system is a concept that has the ability to transfer data over a network without the need for human-to-human interaction. This study proposes a table status monitoring system in IOT-based restaurants. This tool is made so that it can be applied to large rooms and crowded visitors. A device equipped with wireless communication to send data to the server, so that it can be monitored in real time. If the button on the tool is pressed, the system will send a signal to the relay to give a call sign warning to restaurant staff/waitresses. The results of this study indicate that status information from tables requesting service from waiters will respond to these service requests and help optimize service at restaurants so that they can satisfy their customers.

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Journal Info

Abbrev

JSCE

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management

Description

Programming Languages Algorithms and Theory Computer Architecture and Systems Artificial Intelligence Computer Vision Machine Learning Systems Analysis Data Communications Cloud Computing Object Oriented Systems Analysis and Design Computer and Network Security Data ...