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All Journal Journal of System and Computer Engineering Journal Pharmacy and Application of Computer Sciences
Imran Iskandar
Universitas Pancasakti Makassar, Indonesia
Computer Science & IT Decision Sciences, Operations Research & Management Medicine & Pharmacology

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ANALISIS KEPUASAN PASIEN RAWAT JALAN MENGGUNAKAN KAISER MEYER OLKIN UNTUK PEMBELIAN OBAT KEMBALI DI RSUD KOTA MAKASSAR Imran Iskandar; Pertiwi Ishak
Journal Pharmacy and Application of Computer Sciences Vol. 1 No. 1: Februari: 2023: JOPACS
Publisher : Arlisaka Madani Group

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59823/jopacs.v1i1.14

Abstract

Pelayanan yang maksimal merupakan bagian yang perlu dipertimbangkan demi terbangunnya kepuasan pasien rumah sakit. Penelitian ini dilaksanakan dengan tujuan untuk mengetahui pengaruh kualitas pelayanan terhadap kepuasan pasien rawat jalan dalam pembelian obat pada RSUD kota Makassar. Untuk mengetahui pengaruh citra rumah sakit terhadap kepuasan pasien rawat jalan. Penelitian ini termasuk jenis penelitian kuantitatif. Data penelitian diperoleh dengan penyebaran kuisioner terhadap 40 orang pasien rawat jalan yang sedang berobat di rumah sakit. Data penelitian dilakukan uji Analisis factor dalam program aplikasi SPSS.
Sistem Monitoring Status Meja Pada Restoran Berbasis Internet of Things (IOT) Mardewi Mardewi; Imran Iskandar; Sofyan Sofyan; Supriyadi La Wungo; Firman Aziz
Journal of System and Computer Engineering (JSCE) Vol 4 No 2 (2023): JSCE: Juli 2023
Publisher : Universitas Pancasakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61628/jsce.v4i2.816

Abstract

The condition of a busy restaurant sometimes makes it difficult for waiters to monitor and provide satisfactory service to customers. Customers must wave when they want to call waiters but feel ignored or not seen and will feel uncomfortable with the atmosphere and calm in the dining room. An Internet of Things (IOT) based desk status monitoring system is a concept that has the ability to transfer data over a network without the need for human-to-human interaction. This study proposes a table status monitoring system in IOT-based restaurants. This tool is made so that it can be applied to large rooms and crowded visitors. A device equipped with wireless communication to send data to the server, so that it can be monitored in real time. If the button on the tool is pressed, the system will send a signal to the relay to give a call sign warning to restaurant staff/waitresses. The results of this study indicate that status information from tables requesting service from waiters will respond to these service requests and help optimize service at restaurants so that they can satisfy their customers.
Co-Authors Firman Aziz Ishak, Pertiwi Mardewi Mardewi Sofyan Sofyan Wungo, Supriyadi La