jurnal teknik informatika dan sistem informasi
Vol 9 No 2 (2023): JuTISI

Penggunaan Metode meCUE 2.0 dalam Mengukur Pengalaman Pengguna pada Aplikasi ”OYO”

Joosten Joosten (Universitas Mikroskil)
Fandi Halim (Universitas Mikroskil)
Albion Myron (Universitas Mikroskil)
Freddy Tumbur Halomoan Marpaung (Universitas Mikroskil)



Article Info

Publish Date
09 Aug 2023

Abstract

This research was conducted to measure user experience on the OYO hotel booking application. User experience was measured by the meCUE 2.0 method which uses a Likert scale of 7. Then there are 10 instruments consisting of usefullness, usability, visual aesthetics, status, commitment, positive emotions, negative emotions, product loyalty, intention to use, and overall evaluation. The tool for processing survey data is the meCUE questionnaire which aims to see the possibility of a comprehensive end-user rapid assessment. Questionnaire links are distributed online and are needed in retrieving survey data. After collecting survey data, the measurement results obtained from 10 instruments were 5.20 (usefullness), 5.67 (usability), 5.33 (visual aesthetics), 4.27 (status), 2.90 (commitment), 4 .66 (positive emotions), 2.66 (negative emotions), 3.58 (product loyalty), 3.85 (intention to use) and 3.33 (overall evaluation). The results are considered quite good overall.

Copyrights © 2023






Journal Info

Abbrev

jutisi

Publisher

Subject

Computer Science & IT

Description

Jurnal Teknik Informatika dan Sistem Informasi (JuTISI) menerima topik-topik sebagai berikut, namun tidak terbatas pada : Artificial Intelligence • Business Intelligence • Cloud & Grid Computing • Computer Networking & Security • Datawarehouse & Datamining • Decision Support System • ...