Journal of International Conference Proceedings
Vol 6, No 3 (2023): 2023 ICPM Penang Proceeding

Factors that Influence Counterproductive Behavior at Gatot Soebroto Presidential Hospital

Dumonda, Vera (Unknown)
Saptono, Ari (Unknown)
Suparno, Suparno (Unknown)



Article Info

Publish Date
15 Sep 2023

Abstract

The purpose of this research is to identify the elements that influence counterproductive based on the variables of communication skills and competence at the Gatot Subroto Presidential Hospital. This is a quantitative study. The sample in this study consisted of 1580 voluntary employees, 1250 employees of the Gatot Soebroto Army Hospital, 330 employees of the YMU Pavilion, and 1136 nursing staff. The sampling technique used is probability sampling, namely random sampling. This is a survey method that employs path analysis. The study's findings revealed a good and significant direct relationship between communication skills and competency. There is a direct effect that is negative but not significant between communication skills and counterproductive behavior. However, there is a substantial relationship between communication skills on counterproductive behavior through competence. Finally, there is a considerable detrimental influence between competence on counterproductive behavior. Based on the results, it can be concluded that counterproductive behavior is influenced by communication skills through competence. Therefore, it is hoped that the Gatot Soebroto Army Central Hospital can improve communication skills and competencies to reduce counterproductive behavior in health workers working at the Gatot Soebroto Army Central Hospital.

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Journal Info

Abbrev

JICP

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media

Description

JICP is proceedings series that aims to publish proceedings from conferences, in the fields of economics, business, and management research. All proceedings in this website are open access, which means the published articles are permanently free to read, download, copy, and distribute. The online ...