Enrichment : Journal of Management
Vol. 13 No. 3 (2023): August: Management Science And Field

The role of consumer satisfaction on the culinary business prospects of potato donuts

Samari Samari (Nusantara PGRI University, Indonesia)
Dodi Kusuma Hadi Soejoko (Nusantara PGRI University, Indonesia)
Sigit Ratnanto (Nusantara PGRI University, Indonesia)
Hery Purnomo (Nusantara PGRI University, Indonesia)
Cindya Alam Prameswari Putri (Nusantara PGRI University, Indonesia)



Article Info

Publish Date
23 Jul 2023

Abstract

The purpose of this study is to identify the direct effects of taste, product quality perception, and product attributes on purchasing decisions and consumer satisfaction, as well as the indirect effects of these factors on consumer satisfaction through purchasing decisions. The urgency of research that businesspeople know the power of these variables in terms of decisions and customer satisfaction, so that they can develop strategies to survive in this business. Using quantitative methodology, with a sample of 50 respondents, the sampling strategy uses the non-probability sampling method. Multiple linear regression analysis and the Sobel test are the data analysis techniques used. Research findings state that perceptions of product quality and product attributes do not significantly influence purchasing decisions, and these purchasing decisions cannot mediate to consumer satisfaction of potato donuts.

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Journal Info

Abbrev

enrichment

Publisher

Subject

Economics, Econometrics & Finance

Description

The Enrichment : Journal of Management offers wide ranging and widespread analysis of all surfaces of management and science. Published two times per year, it delivers a emphasis for universal proficiency in the vital methods, techniques and areas of research; presents a opportunity for its readers ...