Jurnal Manuhara: Pusat Penelitian Ilmu Manajemen Dan Bisnis
Vol. 1 No. 3 (2023): JULI : Jurnal Manuhara: Pusat Penelitian Ilmu Manajemen dan Bisnis

Perlindungan Konsumen Dalam Perkembangan Financial Technology Di Indonesia

Chusnul Maulidina Hidayat (Institut Teknologi Telkom Purwokerto)
Irwan Susanto (Institut Teknologi Telkom Purwokerto)
Maliana Puspa Arum (Institut Teknologi Telkom Purwokerto)
Selin Lestari Br Karo (Institut Teknologi Telkom Purwokerto)
Ahmad Fahreza (Institut Teknologi Telkom Purwokerto)



Article Info

Publish Date
30 Jul 2023

Abstract

The rapid technological developments also have an impact on the financial industry in Indonesia. Financial service providers issue a variety of products to support their business activities and also to serve consumers who use their product services. One of the products they offer to consumers is Fintech. The Fintech innovations offered include Peer to Peer Lending (P2PL), crowdfunding, Payment Gateways, and risk and investment management. From these technological developments, new challenges arise for financial service supervisors and the government to monitor these practices in order to create an environment that is not detrimental between financial service providers and consumers. This study aims to explore the role of existing legal regulations in Indonesia in dealing with technological developments in the financial sector. The research was conducted by means of descriptive analysis and collecting review literature studies to compare and analyze consumer protection in the development of Fintech. The results of this study indicate the need for supervision by financial supervisory institutions in practice to oversee the activities carried out by financial service providers in offering their products to consumers, so that there are no violations that can harm consumers.

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Journal Info

Abbrev

Manuhara

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Human Resource Management, Financial Management, Marketing Management, Public Sector Management, Operations Management, Supply Chain Management, Corporate Governance, Business Ethics, Management Accounting and Capital Markets and ...