Jurnal Informatika Kesatuan
Vol. 3 No. 2 (2023): JIKES Edisi September 2023

Pengaruh Persepsi Kemudahan Penggunaan, Persepsi Risiko, Persepsi Kepercayaan Pada Generasi Millenials Dalam Menggunakan Mobile Banking: Studi Kasus Pada Nasabah Bank BCA

Subowo, Hery (Unknown)
Noviantika, Tria Adella (Unknown)
Sumantri, Samuel (Unknown)



Article Info

Publish Date
16 Jun 2023

Abstract

This study aims to determine whether Perception of Ease of Use, Perception of Risk, and Perception of Trust have an effect on Mobile Banking Users. The population used in this study is Bank BCA customers throughout Indonesia who use mobile banking. The sample in this study was 160 respondents and the technique used was probability sampling. The data obtained were then processed with SPSS version 26.0. The data analysis method used is quantitative analysis. This analysis includes validity test, reliability test, normality test, multicollinearity test, heteroscedasticity test, multiple linear regression analysis, coefficient of determination analysis, t test and f test. Based on the results of the t test, the variable Perception of Ease of Use (X1), the variable Perception of Risk (X2), and the variable Perception of Trust (X3) have a significant influence on Mobile Banking Users (Y). Based on the f test, it is known that the variables of Perception of Ease of Use (X1), Perception of Risk (X2), and Perception of Trust simultaneously have a significant effect on Mobile Banking Users (Y). Keywords: Perception of Ease of Use, Perception of Risk, Perception of Trust, Mobile Banking Users.

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Journal Info

Abbrev

jikes

Publisher

Subject

Computer Science & IT Languange, Linguistic, Communication & Media Library & Information Science

Description

Jurnal Informatika Kesatuan diterbitkan dan dikelola oleh Fakultas Informatika dan Pariwisata bekerjasama dengan LPPM IBI Kesatuan. Jurnal Informatika Kesatuan merupakan media ilmiah yang independen bagi para Dosen dan Peneliti di bidang ilmu Informatika. Terbit dua kali dalam setahun, pada bulan ...