PERFECT EDUCATION FAIRY
Vol. 1 No. 2 (2023): PERFECT EDUCATION FAIRY

The Influence Of Tourist Facilities And Service Quality On Visitor Satisfaction At The “Dunia Fantasi (DUFAN) Taman Impian Jaya Ancol” Amusement Park

Hana Septiana (Departement of Management & Jaya Launch Pad, Universitas Pembangunan Jaya, Indonesia)
Mohamad Trio Febriyantoro (Departement of Management & Jaya Launch Pad, Universitas Pembangunan Jaya, Indonesia)

Article Info

Publish Date
24 Aug 2023

Abstract

The purpose of this study was to determine and analyze the influence of tourist facilities and service quality as independent variables, while the variable visitor satisfaction is the dependent variable. The number of respondents used in this study was 112 respondents. The data used is primary data, and inanalyzing data using SPSS software. Things tested in SPSS are validity test, reliability test, classic assumption test (normality test, multicollinearity test, and heteroscedasticity test), multiple linear regression analysis, F test, and T test. The results showed that the variables of Tourism Facilities and Service Quality has a significant effect on visitor satisfaction at Dunia Fantasi, Taman Impian Jaya Ancol amusement park.

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Journal Info
PERFECT EDUCATION FAIRY
Website

Abbrev

bec

Publisher

PT. BATARI EDU CALYA

Subject

Religion Humanities Economics, Econometrics & Finance Education Environmental Science Other

Description

"PERFECT EDUCATION FAIRY adalah sebuah jurnal multidisiplin dengan fokus khusus dan dedikasi pada bidang sosial budaya. Dengan ISSN 3024-8183, jurnal ini berupaya memiliki reputasi tinggi di dunia akademik dan telah menjadi kontributor signifikan dalam penyebaran pengetahuan dan pemahaman di ...