INTERNAL (Information System Journal)
Vol. 1 No. 1 (2018)

BUSINESS PROCESS MODEL AND NOTATION (BPMN) DONAT MADU CIHANJUANG

Deni Heryanto (Sekolah Tinggi Teknik Garut)
Vemy Suci Asih (STKOM Al Ma'soem)

Article Info

Publish Date
02 Nov 2018

Abstract

This paper discusses the business process modeling at Donat Madu Cihanjuang, the purpose of this research is to model the business process using BPMN to improve in terms of service for consumers, starting from literature study and data collection through interview. Further modeling and simulation of current business processes using BPMN, problem analysis, modeling and simulation of proposed business processes and comparison of results. The method used is Business Process Improvement (BPI) approach. The results obtained are proposed modeling new business processes in improving services to customers (consumers).

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Journal Info
INTERNAL (Information System Journal)
Website

Abbrev

internal

Publisher

Universitas Masoem

Subject

Computer Science & IT Education Other

Description

INTERNAL (Information System Journal) is a scientific journal published by the Information Systems Study Program, Masoem University. This journal is a forum for publication of scientific papers in the form of writings by academics, researchers and practitioners on pure and applied research in the ...