Nerspedia
Vol. 4 No. 3 (2022): Nerspedia

Hubungan Pemenuhan Kebutuhan Dasar Manusia Dengan Kepuasan Pasien Di RSD Idaman Kota Banjarbaru

Nur Fatimah (PSIK ULM)
Herry Setiawan (Unknown)
Ichsan Rizany (Unknown)



Article Info

Publish Date
20 Dec 2022

Abstract

Quality of service is an important part of knowing patient satisfaction. Patient satisfaction when treated in a hospital is still in the low category. The low level of patient satisfaction is influenced by several aspects, one of which is the fulfillment of basic human needs. Inadequate fulfillment of one's needs so the services provided are not optimal and can be a problem of patient satisfaction during the treatment process.To find out the relationship between the fulfillment of basic human needs and patient satisfaction in the RSD Idaman of Banjarbaru. This research method is correlation analysis with cross sectional design and using accidental sampling technique. Data collection was carried out by administering questionnaires to 61 patients in the Idaman Regional Hospital of Banjarbaru City. The results showed that the description of meeting basic human needs an average of 80.72 and a description of an average patient satisfaction of 72.00. The results of the analysis found that there is a positive relationship between the fulfillment of basic human needs perceived by patients and patient satisfaction in the RSD Idaman of Banjarbaru . (P Value = 0,000 <0.05). Meeting basic human needs can affect the satisfaction felt by patients, so it is expected that they will improve and meet the compliance of basic needs in order to provide optimal services quality.

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Journal Info

Abbrev

nerspedia

Publisher

Subject

Medicine & Pharmacology Neuroscience Nursing Physics Public Health

Description

The scope of Nerspedia encompasses various nursing fields, such as basic research in nursing, management nursing, emergency, and critical nursing, medical-surgical nursing, mental health nursing, maternity nursing, pediatric nursing, gerontological nursing, community nursing, family nursing ...