Society
Vol 10 No 2 (2022): Society

Membangun Budaya Etika Bisnis: Studi Kasus Nestlé

Liem Gai Sin (Universitas Ma Chung)
Noor Fareen Abdul Rahim (Universiti Sains Malaysia)
Jocelyne Lee Jia Lin (Han Chiang University College of Communication)
Brahmmanand Sharma (Prestige Institute of Management and Research)
Chanda Gulati (Prestige Institute of Management and Research)
Hanis Zahira Binti Harmony Ghani (Universiti Sains Malaysia)
Gao Ming (Universiti Sains Malaysia)
Guo Yinuo (Universiti Sains Malaysia)
Hafisha Binti Mas Hassan (Universiti Sains Malaysia)
Andra Aprillia Ayu Triana (Universitas Brawijaya)
Yogita Pawar (Prestige Institute of Management and Research)
Kamini Tomar (Prestige Institute of Management and Research)
Kritika Mittal (Prestige Institute of Management and Research)



Article Info

Publish Date
30 Dec 2022

Abstract

Nestlé is one of the largest food companies in the world, with a presence in 191 countries and solid loyal customers. Nevertheless, a big organization like this cannot escape adverse ethical behavior in their company. Business ethics is the study of an organization’s corporate governance and initiatives related to corporate social responsibility. Businesses are morally obligated to give the public, stakeholders, customers, and the government the real worth of their money. Every firm engages in unethical practices for personal gain. This study aims to determine whether Nestlé will be able to survive in the long run if it is involved in unethical practices. Furthermore, this study intends to determine whether their involvement affects the customer’s purchase intention to buy their product. An online survey has been conducted to gather more information and provide evidence to support the conclusions. One hundred respondents from Malaysia, Indonesia, and India participated in this study. The analysis demonstrated that brand awareness, business ethics, and business ethics impact the intention of customers to buy Nestlé products. This study offers insightful information about how consumers view Nestlé, which could help them increase consumer trust in their brand.

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Journal Info

Abbrev

society

Publisher

Subject

Humanities Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Terbit dua kali setahun dalam bulan Juni dan Desember. Berisi tulisan yang diangkat dari hasil penelitian, kajian analisis kritis, dan tinjauan buku dalam bidang sosial ...