TECHNO-SOCIO EKONOMIKA
Vol 16 No 2 (2023): Jurnal Techno-Socio Ekonomika - Oktober

MEDIATING INTELLECTUAL CAPITAL ON DIGITAL MARKETING FOR MARKETING PERFORMANCE IMPROVEMENT OF COPPER-BRASS CREATIVE INDUSTRY SMEs

Yuni Pambreni (Jakarta Global University)
Udriyah Udriyah (Jakarta Global University)
Dwi Rachmawati (Jakarta Global University)



Article Info

Publish Date
31 Oct 2023

Abstract

This study used path analysis as research method to analyze the mediating of intellectual capital variable on digital marketing for marketing performance improvement of copper-brass creative industry SMEs in Tumang, Boyolali as the center of copper-brass creative industry in Indonesia. Digital marketing as independent variable with indicators which are cost, incentive program, site design, and interactive. Intellectual capital as intervening/mediating variable with indicators, human capital, organizational capital, and social capital. Then, marketing performance as dependent variable with measuring indicators are sales volume, customer growth, and revenue growth. Primary data was obtained by questionnaire as research instrument, then the data was processed with SPSS 23.0. Population in this study is copper-brass creative industry SMEs in Tumang, Cepogo, Boyolali. The sample size is 99 manpower respondents, either owner or employee. The result of this study indicate that Copper-brass creative industry SMEs can improve and optimize marketing performance by rising digital marketing which will affect the increasing of intellectual capital and marketing performance.

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Journal Info

Abbrev

techno-socio-ekonomika

Publisher

Subject

Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Social Sciences Other

Description

TECHNO-SOCIO EKONOMIKA (ISSN : 1979-4835 | E-ISSN : 2721-2335) adalah jurnal berkala ilmiah yang diterbitkan dua kali setahun (bulan April - bulan Oktober) yang mempublikasikan hasil penelitian orisinal tentang keteknikan, sosial, dan ekonomika. Jurnal ini bertujuan untuk mengembangkan konsep, ...