Journal of Information System and Application Development
Vol 1, No 2 (2023): September 2023

Audit sistem informasi pada pelayanan e-government pemerintahan desa menggunakan framework COBIT 5

Dramendra Septory (Universitas Merdeka Malang)
Mardiana Andarwati (Universitas Merdeka Malang)



Article Info

Publish Date
30 Sep 2023

Abstract

Suboptimal e-government implementation can make it difficult for people to get the information they need, as well as causing data security vulnerabilities. This research examines the implementation of service information system audits related to e-government using the COBIT 5 approach at the Oro-Oro Dowo Village Office, Malang City. The aim of this research is to determine the level of capability of the e-government service information system and identify potential improvements in information technology. The methods used involve observation, interviews, literature studies, and questionnaires. The research results show that information technology and e-government governance has not been managed well. The maturity level for implementing COBIT 5 in sub domains APO 02, 04, 07, 13, and variable Y is level 3 established process with several areas that require more attention in an effort to increase system efficiency and security. Recommendations are given to improve information technology governance, as well as monitoring so that it can support the development of a better public service system at the sub-district level. This research provides insight into the potential for improvements in e-government service information system audits at the local level.

Copyrights © 2023






Journal Info

Abbrev

jisad

Publisher

Subject

Computer Science & IT

Description

The Journal of Information System and Application Development (JISAD) is an open-access journal published by the Department of Information System, Faculty of Information Technology, University of Merdeka Malang, Indonesia. JISAD prioritizes the quality of the journal, methodology, and tools and ...