International Journal of Review Management Business and Entrepreneurship (RMBE)
Vol. 3 No. 2 (2023): International Journal of Review Management Business and Entrepreneurship (RMBE)

The Influence of Health Consciousness and E-Service Quality on Traditional Medicine Purchasing Decisions (Case Study of CV Dari Teman Sejati)

Yosiah Tutus Angriawan Jaya Diningrat (CV. Dari Teman Sejati)
Denpharanto Agung Krispimandoyo (Universitas Ciputra Surabaya)



Article Info

Publish Date
25 Dec 2023

Abstract

The purpose of this research is to examine and analyze the influence of health consciousness and e-service quality on the purchasing decisions of traditional medicines. The background to this research stems from the discovery of the phenomenon of increasing health awareness in the community but sales to companies are experiencing a downward trend. In addition, in the digital era where people are active in transacting online to meet their needs, companies are interested in developing distribution through e-commerce. The company also wants to develop a new market through a new product, Teki Tea for menstrual pain. Therefore, in this study the respondents who were focused were women aged 15-29 years, with the criteria of having bought traditional medicine online. Total respondents were 154 with data collection through questionnaires and processed using SPSS software. The results of this study indicate that health consciousness and e-service quality have a positive and significant effect on the decision to purchase traditional medicines.

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Journal Info

Abbrev

RMBE

Publisher

Subject

Economics, Econometrics & Finance

Description

International Journal of Review Management Business and Entrepreneurship (RMBE) aims as a forum for academics, educators, and practitioners from around the world to communicate research papers, conceptual papers, and best practices about the dynamics of entrepreneurship, entrepreneur, and ...