PROCEEDING INTERNATIONAL BUSINESS AND ECONOMICS CONFERENCE (IBEC)
Vol. 2 (2023): Regional Economics Development and Business Transformation in the Digital Era

The Influence of Consumer Behavior and Trust on Purchasing Decisions at NewYorkArt Medan

Cheviria Halim (Sekolah Tinggi Ilmu Ekonomi Eka Prasetya Meran)
Hommy Dorothy Ellyany Sinaga (Sekolah Tinggi Ilmu Ekonomi Eka Prasetya)
Pesta Gultom (Sekolah Tinggi Ilmu Ekonomi Eka Prasetya)



Article Info

Publish Date
06 Dec 2023

Abstract

The purpose of this research is to analyze the influence of consumer behavior and trust on purchasing decisions at NewYorkArt Medan. The research method in this research is a quantitative research method using a questionnaire as a data collection technique. The population in this research is all consumers who made purchases at New York Art Medan as many as 216 consumers in 2022 and using the Slovin formula obtained 140 respondents. The research results show that consumer behavior have influences on purchasing decisions and trust have influences on purchasing decisions. Simultaneously shows that consumer behavior and trust influence purchasing decisions. Consumer behavior and trust can explain purchasing decisions by 49.7% and the remaining 50.3% is influenced by other factors originating from outside this research model such as service quality and brand image.

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Journal Info

Abbrev

IBEC

Publisher

Subject

Education Other

Description

Eka Prasetya College of Economics (STIE) has created an international conference program since 2022, where this international conference program is useful to facilitate the exchange of ideas, knowledge, and experiences between participants such as students and lecturers. In addition, this conference ...