International Journal of Economics, Business and Innovation Research
Vol. 3 No. 03 (2024): May, International Journal of Economics, Business and Innovation Research (IJE

E-Commerce Adoption, Social Media Marketing Strategy and MSME Performance : The Mediating Role of Business Sustainability in the Creative Industry

Diana Ambarwati (Doctoral Program in Management, Universitas Negeri Malang, Indonesia)
Agus Hermawan (Faculty of Economics and Business, Universitas Negeri Malang, Indonesia)
Nuril Aulia Munawaroh (Faculty of Economics, Universitas Islam Kadiri, Indonesia)



Article Info

Publish Date
08 Apr 2024

Abstract

MSMEs must employ the appropriate technology and comprehend the proper online marketing strategy to use social media and e-commerce efficiently. The creative industry of CV. Putra Wijaya has completed this task the Adia brand. This study attempts to find out if business sustainability predictions have a direct impact on MSME performance, e-commerce adoption dan social media marketing strategy predictions have a direct impact on business sustainability and MSME performance, business sustainability in indirectly mediating e-commerce adoption and social media marketing strategy on MSME performance CV.Putra Wijaya. This study employs a quantitative methodology with a population and sample of 170 customers who bought Adia brand products from February to March 2024. In collecting data, this research used a questionnaire and analyzed using SmartPLS 3. The results of this research show that business sustainability has a direct and positive effect on MSME performance, e-commerce adoption does not have a direct and positive effect on business sustainability, e-commerce adoption also does not have a direct and negative effect on MSME performance, but social media marketing strategy has adirect and positive effect on business sustainability and MSME performance. Business sustainability cannot mediate e-commerce adoption indirectly and positively on MSME performance, but business sustainability can mediate social media marketing strategy indirectly and positively on MSME performance at CV. Putra Wijaya.

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Journal Info

Abbrev

IJEBIR

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

International Journal of Economics, Business and Innovation Research (IJEBIR) is a high quality open access peer reviewed research journal. providing a platform for the researchers, academicians, professional, practitioners and students to impart and share knowledge in the form of high quality ...